Privacy policy

What information does CrownHookah.com.au collect?

Crown Hookah may request and/or collect information from you on a voluntary basis when you: register with us, post comments or when you send questions via e-mail to CrownHookah.com.au customer support. The requested information may include personal information such as your name and e-mail address. If you are under the age of 18, you will need your parent or guardian's consent before you can provide any personal information to us for purposes of registration and other online activities.

Sign up to our Free Newsletter

If you wish to sign up to our free newsletter, you will be asked to supply personal information such as your e-mail address. With your permission, CrownHookah.com.au uses such information to periodically contact you with product information news, special offers and new games that are released.

E-mail

By allowing you to send an e-mail to us, we are not attempting to collect any personal information about you. We will only use personal information (such as name and e-mail address) contained in your e-mail to respond to your specific inquiry or comments in the e-mail. Although we may retain your e-mail for a period of time, we will not use any personal information contained in your e-mail for any purpose other than responding to your specific inquiry or comments.

Whatever the activity may be, we will only collect information to the extent deemed reasonably necessary to fulfill your requests and our legitimate business objectives.

Opt out

If you are receiving e-mails or regular mail and at a later date you choose to opt-out and have your name removed from the e-mailing list, you can do so by using the link included with a crownhookah.com.au e-mail.

SMS
Text marketing (if applicable): With your permission, we may send text messages about our store, new products, and other updates. Updates include Checkout Reminders. Webhooks will be used to trigger the Checkout Reminders messaging system.

When We Might Disclose Information

As part of our regular business conduct, we may share information with companies or individuals providing services or acting on our behalf, such as companies providing technological or fulfillment services. In the event that there is a change of corporate ownership, the new owners will of course be provided with our files, including information you have submitted. We will also share information with government officials, including law enforcement officials or court authorities, in order to cooperate with a legitimate investigation.

Unless we tell you first (such as at the time we collect information), or unless it is part of a specific program or feature in which you have elected to participate, we do not share personally information that we have collected (such as name or email address) with other, third-party companies for their own commercial or marketing purposes.

Links and Third Parties

From time to time we may include links to other websites as a service to you. The third party sites are operated by companies that are outside of our control, and your activities at those sites will be governed by the policies and practices of those third parties. We encourage you to review the privacy practices of these third parties before disclosing any personally identifiable information, as we are not responsible for the privacy practices of those sites.

We sometimes work with third parties to add features or advertisements to our Site. These third parties may place cookies on your browser when you visit certain pages of our Site, or collect cookies that they have previously placed, along with the URL of the page you visited. We do not control those third parties or their use of data. In some cases we may provide tools for you to limit data sent to third parties. This privacy policy does not cover those third parties use of data.

The above excludes text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Cookies

CrownHookah.com.au may use cookies to improve the use of our websites.

We use cookies on our site to help us understand what you do while visiting our site so we can personalize and enhance your experience on our website (i.e tracking abandoned cart activity). Cookies also are used to track which items are placed in shopping carts and which are abandoned. Cookies will be used to determine when to trigger shopping cart reminder messages. Cookies are small bits of information that are automatically stored on your computer.

You can always disable cookies or set your browser to alert you when cookies are being sent to your computer.

IP Addresses

CrownHookah.com.au may also collect your IP address for safety and security purposes. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

Log Files

Other non-personal information collected by CrownHookah.com.au is in the form of logs - files that record website activity, including how many "hits" a particular web page is getting (a.k.a., "click-through data"). For example, log file entries are generated every time a visitor clicks the "Home" icon on our site. These entries enable CrownHookah.com.au to assess overall site activity, track interest in advertised sales, track interest in purchase behavior, and troubleshoot technical concerns.

Through the use of log files, we may also collect certain demographic information such as the type of browser you are using (e.g., Chrome, Firefox, Internet Explorer), the type of operating system you are using (e.g., Windows or Mac OS), and the domain name of your Internet service provider (e.g., Comcast, AT&T).

Linking to third-party sites

To provide relevant information not found on our websites, CrownHookah.com.au may provide links from our websites to third-party websites and we encourage our users to read third-party sites' privacy policies before submitting personal information. All the downloads and EXE files provided on this site are from a 3rd party and Crown Hookah is not responsible for any files or adware that gets installed by their games and screen savers. They are likely to contain several adware products, so download and install them at your own risk. Crown Hookah assumes NO responsibility. CrownHookah.com.au is not responsible for the privacy practices of the content of third-party sites and hereby disclaims any representations or warranties expressed on any other site.

Who is collecting my personal information?

Any personal information that you disclose while visiting any of our websites is collected by CrownHookah.com.au and is used in the manner specified above.

Questions and Complaints

If you have any questions, complaints, or comments regarding our Privacy Policy Statement, please contact us at support@crownhookah.com.au.